The basics of building a workplace training program

Have you been thinking about launching your own workplace training program but don't know where to begin? If so, you’re not alone.

Many organizations are curious about developing their own workplace development programs, but put if off out of shifting priorities. Little do they know that they're missing out on a key part of improving employee retention by allowing their focus on other aspects of operations to stop them from creating their workplace training program.

Why should you create a workplace training program? 

Well, in online learning platform Coursera's 2021 Impact Report, it was indicated that more than 20 million new learners registered for courses in the 2021 alone. As much as the previous three years pre-pandemic combined. This shows that professionals are hungry for learning. What better way to improve employee retention, than by building a culture of learning and establishing programs that help your employees get the skills they're looking for from within your organization.

Though creating a workplace training program requires some technical expertise, time to develop programs and some cost, the benefits of building a workplace training program greatly outweigh the negatives. When organizations provide an environment where their employees can learn from their peers, become thought leaders and creators themselves, this provides an incredible benefit in strengthening the organization's culture. While at the same time, increasing the skills and expertise of the people.

Fortunately, building your own workplace training program doesn't have to be difficult. In this article, we'll cover the basics of what should be in your program.

The Basics

Before launching your own workplace training program, it is important to know the basics of what makes one successful. Understanding these will allow you to determine if a workplace training program is right for you, and what your goals should be in terms of course creation and the learning experience. Before we dive into these, let's start with something simple.

What is a workplace training program?

A workplace training program is a mini learning session, or class that your employees can take during the work day. These programs can cover a number of different topics, from how to manage customers to advanced concepts that are necessary for the work. 

These courses are created and led by experienced professionals and leaders within the organization. To put it simply, a successful workplace training program is one where your employees are sharing knowledge and making it accessible to everyone in the organization. 

What makes these programs successful, is that they inspire those who are motivated or have a desire for leadership to start sharing their knowledge and doing what it takes to help others learn. The most successful programs are also structured to provide information in short, digestible bites. With on-demand flexibility, so employees can work their learning around other responsibilities of work.  

Another great benefit of workplace training programs is that with the right systems in place, they can take little time to produce and distribute learning, while having a big impact on your workplace engagement. This allows more team members to gain a deeper understanding of a subject area and be more engaged with how their learning directly impacts their work. You can even offer certificates or badges, which employees can use to feel accomplished after a learning experience is complete. 

The right workplace training program should allow your creators to use their knowledge or experience in a particular topic to create lesson plans that are uploaded for your employees to use. These lesson plans can include worksheets, readings, or video tutorials. They put these resources on a platform or SharePoint site that employees can reach and then use.

Benefits of a Workplace Training Program

These are beneficial for a number of reasons. They are beneficial to both the learner and the creator. Here is why:

Your learner employees are given easy access to more information. These courses can be used alone to increase a specific skill, or they can be used in connection with other courses help the employee understand how to take a particular career growth path within your organization. 

At the same time, these programs are very beneficial to the creator employee as well. The reason for this is that many creators are also aspiring leaders. Growing leaders from within, starts by giving them an opportunity and a platform to guide and mentor others.

Attributes of a Successful Workplace Training Program

In order for your creator employee to really grow as a leader in how they guide and mentor others, your program should have several attributes. Without these, your learner employees might not be fully engaged with the learning experience and achieve the desired outcome of the program. Here are the attributes of a successful workplace training program.

Quality Content: 

Your workplace training programs must have quality content. In other words, the content must be factually accurate and up-to-date. If the content is not relevant, you're doing a disservice by misinforming your workforce.

Multimedia Use: 

Another attribute of a successful workplace training program is the use of multiple media types. Since your program will most-likely be virtual, you have access to a number of different learning tools. And since there are many different types of learners, you should use a variety of multimedia tools in order to make sure the information can be consumed in the method that works best for the learner.

Good Pacing: 

Successful workplace training programs also have correct pacing. What this means is that the course needs to be structured so that way it is neither overwhelming nor underwhelming. You want to make the lesson sizes digestible but challenging at the same time.

User-Friendly Setup: 

A user-friendly setup is another attribute of successful workplace training programs. Since your learners will be consuming information during the workday, you don't want your employees confused about where to go or what to do. Instead, they should be able to figure it out themselves because of the user-friendly setup and easy access to the information.


The final attribute of a successful workplace training program is that it is self-directed. What this means is that your employees has the flexibility to be able to go at their own pace and learn the way that they see fit. The reason is that most employees are busy and need to be able to structure the learning experience to their busy schedule.


Is a Workplace Training Program Right for Your Organization?

With this in mind, you may be wondering, “Is a workplace training program right for my organization?” To help you better answer this question, here are a series of questions you should ask yourself:

Do you have passionate leaders?

Do you have a lot of professionals with advanced knowledge in a particular topic?

Do you want to build a culture where employees become inspired to help each other learn?

Would your employees want to learn a particular topic even if it was outside of work?

If you answered yes to all four questions, then creating a workplace training program is right for your organization. Even if you are unfamiliar with the concept of course creation or don't feel that you have the technical expertise in your organization, don't worry. Schedule a demo of the Samex LMS to learn some key tricks to creating a financially successful workplace training program.


Planning for Success

Discover how workplace training can transform your culture to create long-term growth and retention.