Terms and Conditions
Table of contents
Limitation of Liability
In no event shall Samex LLC be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of, or inability to use, our products or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if Samex LLC has been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these terms or your use of the products or services shall not exceed the amount paid by you for the product or service in question.
Licensing Policy
All products provided by Samex LLC are licensed, not sold. Upon purchase, you are granted a non-exclusive, non-transferable, and revocable license to use the product for personal or commercial purposes, as specified at the time of purchase. You may not redistribute, resell, lease, or sublicense any of our products without express written consent from Samex LLC. Any unauthorized use of the product will result in immediate termination of your license.
Product Compatibility
It is your responsibility to ensure that the products you purchase are compatible with your systems, software, and platforms. Samex LLC provides detailed product descriptions, including compatibility information, and we encourage you to review this information before making a purchase. We are not liable for any issues arising from product incompatibility.
Delivery
All products are delivered digitally. Upon successful payment, you will receive an email with instructions on how to download or access your purchased product. Delivery times may vary depending on the product and your location. If you do not receive your product within the specified delivery time, please contact our support team for assistance.
Ownership
All intellectual property rights, including but not limited to copyrights, trademarks, and patents, in and to the products and services provided by Samex LLC are and shall remain the exclusive property of Samex LLC. You acknowledge that by purchasing a product, you do not acquire any ownership rights in the product, other than the limited license granted to you under our Licensing Policy.
Browser Compatibility
Our products are designed to be compatible with major web browsers, including but not limited to Chrome, Firefox, Safari, and Edge. While we strive to ensure compatibility across different browsers and versions, we cannot guarantee that our products will function perfectly on all platforms. If you experience issues with browser compatibility, please contact our support team for assistance.
Updates
Samex LLC may release updates or new versions of our products from time to time. These updates may include new features, bug fixes, or improvements to existing functionality. Depending on your license, you may be entitled to receive these updates at no additional cost. We recommend regularly checking for updates to ensure that you are using the latest version of our products.
Platform Support
Samex LLC offers support for our products as specified at the time of purchase. Support includes assistance with installation, configuration, and troubleshooting. Support is provided via email, support tickets, or live chat, depending on your purchase level. We do not offer support for customizations or third-party integrations unless explicitly stated in your purchase agreement.
Price Changes
Samex LLC reserves the right to modify the prices of our products and services at any time without prior notice. Price changes will not affect purchases that have already been completed. We may offer promotional discounts or special pricing for limited periods, which will be clearly indicated on our website or through other communication channels.